Large Language Models (LLMs)
What are Large Language Models, how do they work and why are they relevant for SMEs?
Large Language Models (LLMs) are AI systems trained to understand and generate human language. They form the core of applications like ChatGPT.
How does an LLM work?
An LLM is trained on billions of pages of text. It doesn’t memorize facts; rather, it learns the probability of one word following another. This allows it to translate, summarize, or even write code.
Why LLMs matter for SMEs
For small and medium businesses, LLMs are automation enablers:
- Communication: They can draft emails or answer support tickets.
- Knowledge Management: Combined with RAG (Retrieval-Augmented Generation), LLMs make internal company data searchable in natural language.
- Process Automation: They can read unstructured data (e.g., free text in PDFs) and pass it structured to a CRM system.
Without LLMs, the current revolution in back-office automation would be impossible.
Frequently Asked Questions
Are LLMs safe for company secrets?
Public LLMs often use inputs for training. For businesses, we rely on closed enterprise APIs or locally hosted open-source LLMs.
What is the difference between AI and an LLM?
AI is the umbrella term. An LLM is a specific AI technology specialized in text and language.