Brain RAG (Knowledge Systems)
Your e-commerce knowledge, instantly accessible.
Customer support and internal onboarding scale poorly when knowledge is hidden in PDFs, Notion, and emails. We build "Brain RAG" (Retrieval-Augmented Generation) systems. These connect all your shop data with locally hosted, fine-tuned open-source models (via Ollama)—100% GDPR-compliant and hallucination-free.
Scattered knowledge in support
Employees spend hours searching hundreds of documents for the right answers to customer questions.
Standard chatbots often invent answers when they don't know the exact product specification. This damages your brand.
From Data Chaos to Brain
- 01
Data Connection
Integration of Shopify, Zendesk, Notion, and internal wikis.
- 02
Vectorization
Converting your texts into searchable, semantic embeddings.
- 03
RAG Pipeline
The AI first finds the facts in your data, then formulates the answer.
- 04
Deployment
Rollout as an internal assistant or secure customer bot.
Use cases for Brain RAG
Where fast knowledge makes the difference:
- „Copilot for support agents answering complex product queries.
- „Automated onboarding of new employees in logistics.
- „Intelligent, semantic product search for your online shop.
What you gain
-
Zero Hallucinations
The AI only answers based on your validated documents.
-
Massive Time Savings
Knowledge is available to every employee in fractions of a second.
-
Seamless Integration
We embed the system directly into your existing tools.
FAQ
Is our internal data safe?
Absolutely. We use self-hosted models or secure Enterprise APIs where your data is never used for external training.
Does this work for technical products?
Yes, RAG is ideal for shops with highly complex technical data sheets and hundreds of SKUs.
The GDPR & AI Guide for SMEs
Download our free checklist and learn how to integrate Artificial Intelligence 100% legally and without cloud risks into your processes.
Your data is safe with us and will never be shared with third parties.